Info Desk

New Vishing Scam
A number of VISA and MasterCard cardholders nationwide are reporting telephone scams where fraudsters are portraying themselves as calling from the security department at VISA or MasterCard. Here is how it works:

The fraudsters state, "I am calling from the Security and Fraud Department at VISA/MasterCard. My badge number is 12345. Your card has been flagged for an unusual purchase pattern and I’m calling to verify your transactions. This would be on your VISA/MasterCard issued by (name of financial institution). Did you purchase an Anti-Telemarketing Device for $497.99 from a marketing company based in Arizona?"

When the cardholder indicates no, the fraudster states that they will then issue a credit to the cardholder’s account. The fraudster then verifies the cardholder address by giving the address to the cardholder. They also go as far as giving them a case number to refer back to when calling VISA/MasterCard. However, at the end of the call, the fraudster indicates they need to verify the cardholder is in possession of their card and asks for the security code on the back. Within minutes, charges start to appear from a marketing firm in Arizona.

Please remember that the credit union, or any of our card providers, will NOT ask you for the security code on the back of your card for any reason. You should only give the security code out if you are making a purchase that you initiated.

Members Choice Community Credit Union will never solicit you and ask for verification of account information as we already have it on file. Please do not respond or comply with any message sent asking you to do anything pertaining to your account. Always check with the credit union first. If you should have any questions or concerns, please contact MCCCU and any Universal Associate can assist you.

 

 

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